Questions about Family & Community Partnership

  • Q: I need help during this time with food and other resources. Does MPCSD have assistance for me and my family? 

    A: MPCSD has launched an initiative called MPCSD Helps to connect people who need assistance with support, and give guidance to those wishing to donate resources. Please visit MPCSD Helps for more information. If you need help or have questions please email


    Q: What can families do outside of school to help reinforce MPCSD’s health and safety measures?

    A: The families of MPCSD are our partners in ensuring the safest return to school as possible. Things you can do and help your children do are:

    • Follow local and state guidelines regarding using face masks and physical distancing when out and about.
    • Limit your family’s exposure to other people and don’t congregate in large groups.
    • Help your children get used to wearing a mask.
    • Alert your school principal immediately if anyone within your household or with whom you have had close contact receives a positive COVID-19 test.
    • Keep your children home from school if they exhibit even mild cold/flu-like symptoms such as a fever, cough, sore throat and/or respiratory symptoms (such as shortness of breath, sneezing, etc.) should stay home. Fever need not be present to stay at home. See the CDC guidelines for more COVID-19 symptoms.


    Q: What PRECAUTIONS can I take to help avoid contracting or spreading COVID-19? 

    A: The San Mateo County Health Department recommends the following:

    • Wear a cloth face covering. When your face is not covered, be sure to cough and sneeze into your elbow. 
    • Wash your hands frequently. 
    • Avoid shaking hands and touching your face with unwashed hands. 
    • If you are not feeling well or are experiencing cold, flu, or other symptoms, contact your primary care provider and stay home from school or work.
    • You should use a barrier, such as a paper towel or tissue, to touch commonly touched surfaces, such as bathroom door handles or elevator buttons.


    Q: How should I talk to my child about COVID-19? 

    A: There is no "right way" to talk to your child about hard subjects. Every child and every family is different. MPCSD school counselors (funded thanks to your generous donations to the One Community Campaign) and your amazing classroom teachers are available daily to receive your emails of concern should your child be experiencing acute anxiety around COVID-19. Please feel free to reach out. Here are some resources you may find helpful as you talk to your child:


    Q: What can I do to help out the MPCSD and broader community during this time?

    A: Care and compassion for our neighbors abound right now. MPCSD has a small but mighty team of staff delivering school lunches and additional groceries to our most vulnerable families. You may wish to visit MPCSD Helps for more detailed information on how you can help our community. 

    Here are some additional local agencies that welcome your support now: 


    Q: What are the dangers to children and how might they be different than for adults? 

    A: The Centers for Disease Control and Prevention (CDC) have provided these answers relating to children and COVID-19.